Customer Feedback and Insights that gives an Edge

Understand what your customers are thinking about your business. With our simple and efficient NPS tool. Increase your customer retention and loyalty.

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Understand Your Customer Better

A deeper measure of customer experience feedback looks at every aspect of customer life-cycle and journey touchpoints. Ultimately, which results in actionable insights leading to better customer retention and overall growth of the business

NPS® - Net Promotor Score

Foster your promotors, engage with your passives and fascinate your detractors.

CSAT - Customer Satisfaction

Ask follow up questions and get real-time actionable feedback report.
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Connect with Your Customer Effectively

Gather customer satisfaction feedback via SMS, email, QR code and Web link. View and analyze survey responses in real time.

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SMS and Email Invitation

Send the feedback invitation directly as a customized email or SMS to your audience.

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Web Embed or QR Code

Embed NPS or CSAT feedback link to your website and get response directly from your visitors.

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Improve your business from Customer feedback

Communicate with your customers and build your brand. With Survex’s feature-rich customer feedback software, you can communicate with your customers across multiple channels like social media, weblinks, email surveys, and more! You can select the right channels from wherever your audience is.

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Create Effortlessly

Use pre-built surveys template to measure NPS and CSAT.

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Integrate Data

Launch feedback and gather actionable data.

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Take Action

Respond and close the loop, make customer feel important.

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Analyze Report

Find strengths, weaknesses, opportunity and threats.

Customizable for Every Industry

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Small & Medium Business

Tweak your product roadmap, know customer challenges, improve stickiness.

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Government

Communities looking for better governance! Why not take community feedback to make services better.

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Healthcare/Hospital

Take the patient experience real-time feedback to improve your healthcare services

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Travel & Tourism

The customers want their journey to be pleasant, unforgettable and relaxed.

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Hotels & Restaurants

Don’t go wrong on providing exceptional services! Take feedback on food or service

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Retail

To become a successful retail business, you do not have to just sell products

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Education

It is important for the educational institutions to prosper on several levels to

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Events & Exhibitions

If you want to know how well did the event organized by you did then

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Franchise

Be a successful Franchiser. Connect & Grow your franchisee network.

Listen to your people and grow your business!

SurveX feedback platform helps you transform your business by providing a seamless way to take feedback from customers and employees, continuously improving its experience.

See how our solutions can help your business